Before contacting us for a repair, read through the information below.
Plumbing problems are a common issue in many modern homes. If you're dealing with clogged drains, use the advice below to resolve matters.
If your toilet will not flush properly, use a plunger to create suction over the drain. Pump up and down multiple times to force the blockage down the pipe. If you are successful, when you lift the plunger the toilet will flush itself.
Be careful not to flush the toilet multiple times, as this may cause the water to overflow the basin.
Most drain clogs are caused by debris in the pipe. In your bathtub or shower, consider installing a drain trap to keep hair and other items from entering the pipes. Clogs can often be moved using a drain cleaning tool, such as the Zip-it drain snare. You can purchase these for a few dollars at a local hardware store.
Do not use corrosive chemicals in your drains. Products like Draino may damage your pipes.
Electrical outages generally occur for one of two reasons: general outages are affecting your neighborhood or your circuit has become overloaded.
If you lose power, first verify that your neighbors have electrical power. If other homes are impacted, you can learn what's causing the problem by calling your utility company. Bad weather or construction are two possible reasons.
If you're the only home without power, locate your circuit breaker. If necessary reset the circuit.
Still without power? Call your utility provider to learn whether your account is in order.
If you don't have access to hot water, your heater may not be working properly. Locate the tank and check that the settings are correct. If your tank has a vacation mode, double check that it hasn't accidentally been activated.
Your rental property should have a thermostat used to access the climate control. Check that the HVAC settings are correct and cycle the system if possible.
If you are in an life-threatening situation and need immediate assistance, call 911.
If you still need help, make a repair request below.
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Make a repair request by clicking the button to be redirected to the tenant portal. We'll respond as soon as possible.
Need a new account? If you don't have the right information, give us a call: (209) 725-2110